Public vs private vs bespoke Atlassian training — which should you choose?
Atlassian training isn’t one-size-fits-all. There are different kinds for different audiences and goals. This article explores three options: public, private, and bespoke.
Summary
- The right kind of Atlassian training for your organisation depends on who it’s for and what they’re trying to achieve.
- Authorised Atlassian Training Partners like Togetha offer instructor-led training programmes, which have several benefits over self-guided courses, including live demos, interactive activities, and tailored learning.
- Togetha offers three kinds of Atlassian training: public sessions, private sessions, and bespoke programmes.
- Public sessions deliver Atlassian-certified courses to a mixed group from different organisations. They’re affordable and great for building foundations, but instructors will use general examples and activities that won’t be directly relevant to all attendees.
- Private sessions deliver the same Atlassian-certified courses but for your team only. Exercises and examples are adapted to fit your goals and workflows, which makes all the learnings instantly applicable.
- Bespoke training is a fully custom programme that has the highest strategic impact of the three options because it’s tailor-made to fit your people, processes, and use cases.
Different audiences and outcomes
You’ve decided that your teams need Atlassian training. The next question is: what kind?
Everyone comes to Atlassian with a different goal. Some want to create and manage work more efficiently in Confluence and Jira. Others are responsible for getting a whole team working more collaboratively and consistently. Some want to be sure that the organisation as a whole can plan, operate, and deliver at scale.
The tools are the same, but the pressures and expectations of an individual user vs a whole team vs senior management are quite different. This is why it’s important to choose the right kind of Atlassian training for what you’re trying to achieve.
In this article, we’re going to explore three distinct training paths, each serving a different audience and organisational goal: public courses, training your teams privately, or investing in a completely bespoke programme.
Self-guided vs instructor-led Atlassian training
First off, you’re probably thinking, Wait — aren’t Atlassian courses free?
It’s true that you can access a good-sized library of official Atlassian Learning content for free.
However, these are self-guided, on-demand courses which offer a great introduction to the tools but are limited in scope and application.
We’re focusing on instructor-led learning, which offers the following benefits over self-guided courses:
- Live demonstrations of Atlassian tools
- Real-time questions and answers
- Hands-on practice using web-based lab instances
- Participants learn from each other’s questions and experience
- Ideas can be tested and discussed right there in the session
- Content and guidance adapts to the level and goals of the group.
Instructor-led Atlassian training sessions aren’t just presentations. They’re workshops, which shorten the gap between knowing and doing in a way self-guided courses can’t.
Instructor-led Atlassian courses are offered by Authorised Atlassian Training Partners like Togetha. We offer training in three formats: public, private, and bespoke.
Let’s take each option in turn.
Option 1: Public Atlassian training sessions
Public sessions are scheduled, open-enrolment sessions where individuals from different organisations train together in a shared class.
These sessions are the most affordable and great for building foundations and learning alongside people in other industries. They cover the full range of Atlassian-certified courses, from Jira Essentials to Confluence Administration to Managing Jira Service Projects.
Public sessions are ideal for:
- Individuals and small groups
- New Jira or Confluence users
- People stepping into administrative or project management roles
- Those seeking real-world insights and fresh perspectives
However, the limitations are:
- Public sessions only use general examples, which may not be directly relevant to your workflows.
- Public sessions aren’t as suitable for transforming whole teams.
The maximum group size for Togetha’s public Atlassian training sessions is 10.
Option 2: Private Atlassian training sessions
Private Atlassian training sessions are delivered exclusively for your team. You get the same Atlassian-certified course content, but the discussions are focused to fit your goals and workflows.
This is great for strengthening collaboration and team alignment. It also offers a safer space for asking questions on sensitive proprietary topics. Ultimately private sessions lead to faster adoption after the course because all the learnings are instantly applicable.
Private sessions are ideal for:
- Product teams, service teams, and business teams like marketing or facilities
- Teams who work together day-to-day
- Colleagues who need to align on shared ways of working
- Organisations rolling out Atlassian tools to a specific department.
The limitations are:
- Private sessions are a slightly higher investment than public sessions.
- The sessions are still based on the standard Atlassian-certified courses, so they’re not fully custom.
The maximum group size for Togetha’s private Atlassian training sessions is 10.
Option 3: Bespoke Atlassian training programmes
Bespoke Atlassian training programmes are specially designed for your organisation. Instead of following Atlassian’s standard syllabus, we’ll create purpose-built sessions specifically for your use cases, your tools, your maturity level, and your transformation goals.
A bespoke programme starts with a detailed assessment of your training needs, which includes a review of your current setup and challenges. We’ll then design a programme that can include:
- One-to-one tuition
- Role-based learning paths
- Multiple courses at different levels
- Online or on-site delivery
- Custom-built exercises and learning resources
Bespoke training delivers the highest strategic impact of the three options, by directly targeting your business’s problems and aligning tools, processes, and people around shared company goals.
Bespoke training is ideal for:
- Medium to large organisations
- Organisations completing a major Atlassian rollout or migration
- Organisations who are scaling up and looking to standardise their processes
- Enterprises wanting consistent and sustainable ways of working.
There is no maximum group size for Togetha’s bespoke training. It is likely that multiple sessions will be held for different target audiences.
How do you choose the right Atlassian training path?
Think about it like this:
- Choose public training if you’re upskilling individuals, building foundational skills, just getting started, or working to a tight budget.
- Choose private training if you’re training a whole team, trying to improve collaboration and consistency, or wanting faster practical results.
- Choose bespoke training if you’re transforming how your organisation works, fixing systemic process or platform issues, or scaling Atlassian across multiple teams.
As an Atlassian Authorised Training Partner, Togetha provides accredited, instructor-led courses across Asia-Pacific for 5-10 participants, and fully bespoke training packages capable of accommodating any group size.
Find out more about our Atlassian training or make a training enquiry.
